PRIVACY POLICY

Last Updated: April 9, 2026

At Click Moving, we are committed to maintaining the trust and confidence of our customers. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website and use our moving services.

1. INFORMATION WE COLLECT

When you request a quote or book a move, we collect information necessary to provide our services, including:

• Contact Details: Name, telephone number, and email address.

• Moving Information: Origin and destination addresses, residence type (e.g., walk-up, elevator), and preferred moving dates.

• Inventory Details: Information about your belongings, including specialized items (pianos, fine art, gym equipment) and packing requirements.

• Technical Data: IP address, browser type, and cookies collected through our Wix Studio platform to enhance your browsing experience.

2. HOW WE USE YOUR INFORMATION

The information provided is used to:

• Generate accurate Flat-Fee Quotes and customized moving plans.

• Coordinate logistics and dispatch our professional moving crews.

• Manage building requirements, including Certificate of Insurance (COI) processing.

• Provide 7-day-a-week customer support and 24/7 operational updates.

• Ensure safety and compliance with transportation regulations.

3. DATA PROTECTION AND RETENTION

We implement robust security measures to protect your data from unauthorized access, alteration, or disclosure. We retain your information only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal, accounting, and reporting requirements.

4. DISCLOSURE TO THIRD PARTIES

Click Moving does not sell or rent your personal data. We only share information with trusted third parties essential to your move, such as:

• Internal logistics and operations teams.

• Software providers that facilitate our booking and communication systems.

• Insurance providers or building management companies when a COI is requested.

• Law enforcement or regulatory bodies when required by federal or state law.

5. COOKIES AND TRACKING

Our website uses cookies to improve functionality and analyze site traffic. You may choose to set your web browser to refuse cookies, though some parts of the site may not function properly as a result.

6. YOUR RIGHTS

You have the right to access, correct, or request the deletion of your personal information. If you wish to exercise these rights or have questions about how your data is handled, please contact our support team.

7. CHANGES TO THIS POLICY

We may update this Privacy Policy to reflect changes in our practices or legal obligations. We encourage you to review this page periodically for the latest information on our privacy practices.

8. CONTACT US

If you have any questions regarding this Privacy Policy, please contact us:

Click Moving

Email: info@clickmoving.com

Customer Support: 7 AM – 10 PM (Daily)